APA Style
Fandy Tjiptono, Gregorius Chandra. (2009).
Service, Quality & Satisfaction ed.2 .
Yogyakarta:
Andi Offset Yogyakarta.
Chicago Style
Fandy Tjiptono, Gregorius Chandra.
Service, Quality & Satisfaction ed.2.
Yogyakarta:
Andi Offset Yogyakarta,
2009.
Text.
MLA Style
Fandy Tjiptono, Gregorius Chandra.
Service, Quality & Satisfaction ed.2.
Yogyakarta:
Andi Offset Yogyakarta,
2009.
Text.
Turabian Style
Fandy Tjiptono, Gregorius Chandra.
Service, Quality & Satisfaction ed.2.
Yogyakarta:
Andi Offset Yogyakarta,
2009.
Print.